FAQs
Can I request a custom design for embroidery?
Absolutely! We offer custom embroidery services. Simply reach out to us with your design or idea, and we’ll work with you to bring it to life.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you’re not, please contact us within 14 days of receiving your order for return or exchange instructions.
Can I visit your physical location to place an order?
We currently operate as an online business and do not have a physical storefront. All orders can be placed through our website.
What thread colors are available for embroidery?
We offer a wide range of thread colors to choose from. You can view our color options on our website or contact us for a complete list.
Can I order samples of embroidery before placing a larger order?
Yes, we can provide samples for a nominal fee. This allows you to assess the quality of our embroidery work before placing a larger order.